AUDIO REPSONSE (TELEPHONE BANKING)
St. Lawrence FCU offers an Audio Response system that connects you to your account via telephone. Audio Response is free. You can call anytime - 24 hours a day, 7 days a week. You must have a touch tone phone to access this service.
St. Lawrence FCU Audio Response features:
- check your account balance
- check your account history
- transfer funds
- make payments
- delete an existing transfer
- check stop payment activities
In the 315 area code, dial 229-4557. If you are not within the 315 area code, dial 1-855-502-8184. This is a toll free number. Your first call to our Audio Response system will walk you through setting up your Audio Response account.
- Enter your member account number.
- Create a Personal Identification Number (PIN) when prompted (any 4-digit number that does not start with a zero)
- Enter your Social Security Number. Once your SSN is verified, you will be asked to enter a new PIN. This PIN will be used for access going forward.