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Website and Online Banking Privacy Statement

St. Lawrence Federal Credit Union is committed to making available financial products and services that meet your financial needs.  We recognize and respect your need for privacy and security as you visit our site.  Protecting personal information and using it in a responsible manner is a high priority for everyone associated with our Credit Union.

Website Activity:

St. Lawrence Federal Credit Union will collect only the personal information that is necessary to conduct our business.  We may gather general information about the browsing activity of site visitors.  This enables us to track how visitors navigate through the site and the areas in which they show interest.  Although this allows us to track which areas of our website our visitors are accessing and general trends, it does not identify specific individuals.

Protection of Personal Information:

St. Lawrence Federal Credit Union will protect your personal information.  Our Credit Union will maintain strong security controls to insure that member information in our files and computers is protected.  We will use security –coding techniques to protect against unauthorized access to personal records, to protect the accuracy and integrity of communications and transactions, and to protect member confidentiality.

Sharing Information:

St. Lawrence Federal Credit Union will share only information necessary to administer the products and services we provide, when required to do so by regulatory requirements, or when we partner with other businesses to offer a broader array of products and services to our members.

Illegal Activity: 

The use of St. Lawrence FCU website or home banking system for illegal activities is strictly prohibited.


In order to provide service to you and to address security hazards, we will use ‘cookies’.  A cookie is a small amount of data that is transferred to your browser by a web server and can be read only by the server that gave it to you.  The cookie does not provide any personal information about you to us or to any third party, and you can surf our site and access important information without revealing your identity.

Request for Information:

When you engage in certain web activities such as home banking, applying for a loan, or other online services, St. Lawrence FCU may ask you to provide certain information about yourself, by filling out and submitting an online form.  It is completely optional for you to engage in these activities.  Depending on the activity, some of the information that we ask you to provide is identified as mandatory and some is voluntary.  If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity. 


Personal information contained in e-mails sent to St. Lawrence FCU may be used by the Credit Union staff to answer questions or provide service.  Please be advised that e-mail may not be secured against interception by unauthorized individuals and we recommend you do not include account information via e-mail.  Therefore, if you wish to communicate sensitive or personal information, you may wish to send it by postal mail, or telephone us.

We reserve the right to change this policy at any time by posting a new privacy statement.