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Audio Response (Telephone Banking)
St. Lawrence Federal Credit Union offers an Audio Response system that connects you to your account via telephone. Audio Response is free. You can call anytime - 24 hours a day, 7 days a week. You must have a touch-tone phone to access this service.
St. Lawrence Federal Credit Union Audio Response features:
Check your account balance
Check your account history
Transfer funds
Make payments
Delete an existing transfer
Check stop payment activities
In the 315 area code, dial (315) 229-4557. If you are not within the 315 area code, dial (855) 502-8184. This is a toll free number. Your first call to our Audio Response system will walk you through setting up your Audio Response account.
When prompted:
Enter your member account number
Create a Personal Identification Number (PIN) when prompted (any 4-digit number that does not start with a zero)
Enter your Social Security number. Once your SSN is verified, you will be asked to enter a new PIN. This PIN will be used for access going forward